Privacy Policy


Collection of Personal Information

This document outlines INTEGRA CORPORATION PTY LTD Privacy Policy on obtaining and handling personal information collected by the company.

INTEGRA CORPORATION PTY LTD follows the strict guidelines of the National Privacy Policy 1988, contained in the Commonwealth Privacy Act.

INTEGRA CORPORATION PTY LTD will review this policy over time in accordance to new laws and technological advances; the operation of the business and to ensure itremains relevant to the entity.

THE COLLECTION OF PERSONAL INFORMATION

INTEGRA CORPORATION PTY LTD collects personal information on clients to supply and provide them with telecommunications and information services.

PERSONAL INFORMATION PROVIDED BY YOU

The company will collect personal information by the way of forms being filled out, face to face contact, telephone and email. The type of information held may include your name, current and previous address, phone and fax numbers, email address & occupation. This is to enable INTEGRA CORPORATION PTY LTD to provide you with the service you require.

HOW INTEGRA CORPORATION PTY LTD MAY USE YOUR PERSONAL INFORMATION?

Your personal information may be used for a number of purposes connected to our business operations, these include:

  • Processing orders and/or applications
  • Arranging payments and overseeing accounts
  • Conducting credit checks.
  • Assisting relevant authorities in any legal requirement abiding by the law in relation to a crime, legal proceedings or fraud.

WHO MIGHT INTEGRA CORPORATION PTY LTD DISCLOSE YOUR PERSONAL INFORMATION TO?

INTEGRA CORPORATION PTY LTD A may disclose your personal information to others outside of the company to:

  • Assist other companies to activate telephones equipment as required
  • Staff from the following departments: installation, maintenance, service, repairs and engineering as required
  • Debt recovery agencies
  • Your legally authorized representative.
  • Credit reporting and fraud checking agencies
  • Other companies associated in a transfer for the sale or part-sale of our assets or business.
  • Our professional advisors including lawyers, accountants and auditors.
  • Law enforcement agencies that may require assistance in the prevention of crime or fraud.

MANAGEMENT SECURITY OF PERSONAL INFORMATION

The staff atINTEGRA CORPORATION PTY LTD respects the confidentiality of its client’s personal information. Responsible steps are taken to ensure all Personal information collected, disclosed is current and up to date in a complete form. This information is stored in a secure and safe form so that authorized personal can be the only ones to access it.

HOW YOU CAN ACCESS YOUR PERSONAL INFORMATION

Abiding by the Commonwealth Privacy Act, any individual has access to their personal information that the company holds. However, there are some exceptions outlined in the Act. If you would like to access your information please notify the Senior Account Manager at INTEGRA CORPORATION PTY LTD.

HOW DOES INTEGRA CORPORATION PTY LTD USE CUSTOMER INFORMATION?

We do not sell or rent customer information.

We use customer information to notify customers of system and service related issues including: system upgrades, scheduled maintenance, network downtime, newly added services or features and any other communication deemed relevant to the continuance of our service. We may share customer information with partner companies when a customer has requested a service or product provided by that company. The information given will only be that which is necessary to implement the service or product requested.

As required by law, we will disclose customer information to name, contact, or bring legal action against persons causing harm or interfering with the rights or property of INTEGRA CORPORATION PTY LTD, our customers, or others.

SECURITY CAPABILITY

INTEGRA CORPORATION PTY LTD processes all transactions via SSL Certificate.

WHAT IS AN SSL CERTIFICATE?

An SSL Certificate (also known as digital certificate) is an electronic document that contains the information necessary to establish a secure SSL connection. When a site offers an SSL-secured form, the information submitted via that is encrypted using a SSL certificate and then decrypted with another key after it has been transmitted. When used in credit card transactions or other secure transaction, the Web site collecting the credit card information and the site to which the information is being transmitted must both have an SSL Certificate. SSL certificate ensuring that information submitted through a web site is secure and cannot be accessed by unauthorized users or hackers. Whenever you enter personal information or credit card information on ANY web site, be sure you see a small padlock icon at the bottom of your browser screen.

TRANSACTION PROCESS

When you submit your credit card number on our order form, our secure server encrypts the information and sends it to our gateway provider who also has a SSL certificate, the gateway provider sends the same information to the Westpac SSL server to verify the account and a signal is sent back to our server to confirm or decline the amount. All this is done in real time and is highly encrypted.

Your Personal Information

How we may use your Information

Disclosure of personal Information

Security of personal Information

Access to personal Information